» How to Order

Our goal is not only to meet client expectations but to exceed them.  We find that as with most relationships in life, communication is key! 

Therefore, after completing the order entry process, we require phone confirmation before completing an order.  Simply call us at 601-952-2885 and review your order details.  That way we can be sure to verify items, personalization data, shipping requirements, etc., as well as give you a reasonable expectaion as to when your order will be delivered. 

Plus, we get to visit with you!

» Custom Orders

We are happy to customize or personalize many of our offerings.  Whether you need a frame to enhance a beautiful portrait or a baby plate with the name and date of a newborn, Joy is happy to discuss the details with you to get it just right. 

Give us a call at 601-952-2885!

» Return Policy

We are sticklers about getting your order right.  That's why we encourage communication and actually require phone verification before completing an order.  The nature of our service is delivering largely customized/personalized items. 

Therefore, our stated policy is that "All Sales are Final."  However, we live in the real world and can sympathize with extenuating circumstances.  Call us if there's a problem and we'll do the best we can to work with you to resolve any issues or concerns. 

» Shipping Policy

We are in the business of providing happy clients with "hand-painted creations that make everyday living a little bit more fun!"  However, getting these items to you safely costs money.  While we must pass this cost along, you have our pledge that we will never view shipping as a "profit center" or additional "revenue stream." 

Let's discuss the cost of shipping when you verify your order so that we can deliver your items in the most timely and efficient manner you desire.

 
  » Frequently Asked Questions

Q. Why do you verify all orders by phone? 
A.

Meeting client expectations is our #1 goal.  We require phone verification to ensure your order is accurate and to determine appropriate sales tax and shipping arrangements.

Q. What types of payment do you accept? 
A.

Our system is set up to take credit card orders.  However, we are delighted to accept checks or cash. 

Simply call us at 601-952-2885 and we can accommodate almost any payment method!  

Q. What items can be customized/personalized?
A.

We are happy to customize/personalize almost any of our items.  Call us at 601-952-2885 to discuss your needs!